Initial review
Understand the pressure, account status and any urgent correspondence.
Existing commitments, reviewed
Debt Rescheduling in the UAE
Debt rescheduling focuses on the debts you already have. It may involve asking a creditor to consider revised terms that better reflect your current financial position.
Free initial review · Confidential · No obligation
Understanding the position
What this route can mean
Rescheduling does not replace an existing debt with a new lender. It asks the current creditor to consider changing the repayment structure of an existing facility.
A supported proposal should reflect what appears sustainable after reasonable household and essential expenditure, not simply the lowest requested instalment.
Any revised payment, term, treatment of arrears or concession remains subject to the creditor's assessment and approval.
A structured approach
How we would look at the situation
Detailed assessment
Build an evidenced view of income, essential expenditure and all commitments.
Proposal
Where suitable, prepare a realistic request for the relevant creditor.
Decision and review
Explain the response and the practical effect of any revised arrangement.
The detail that matters
A clearer view of the available route
What debt rescheduling may change
Depending on the creditor and circumstances, rescheduling may involve a different monthly payment, a longer term, revised due dates, treatment of arrears or other amended terms. The full cost and conditions matter as much as the headline monthly payment.
- Monthly repayment amount
- Repayment period
- Treatment of arrears
- Interest, profit, fees or charges where the creditor agrees
- How and when the revised arrangement is reviewed
How it differs from taking a new loan
A consolidation or refinancing loan uses new credit to repay existing facilities. Rescheduling works with the existing creditor and facility. That distinction matters where new borrowing is unavailable or would not solve the underlying affordability problem.
Why early engagement can matter
You do not need to wait until an account is deeply in arrears. If a payment is becoming difficult, early engagement may provide more time to gather accurate information and understand the available routes.
Early contact does not guarantee a revised arrangement, and contractual obligations continue unless the creditor agrees otherwise.
One creditor or several creditors
A single unaffordable loan may call for a focused creditor discussion. Where several loans and cards are contributing to the pressure, the assessment should consider them together so that a proposal for one account does not create an unrealistic position elsewhere.
Authorised representation
After you have provided an appropriate authority, Consolidebt may communicate with the relevant creditor, request account details, share a financial statement and discuss possible terms. You remain responsible for approving any final arrangement.
The public six-stage journey
- Tell us what is happening
- Understand your financial position
- Explore the options
- Authorise Consolidebt if you proceed
- Work with relevant creditors
- Agree, manage and review any suitable arrangement
Rescheduling and consolidation compared
| Question | Debt rescheduling | Debt consolidation |
|---|---|---|
| What changes? | Terms of an existing facility | Existing debts are repaid using new credit |
| New lender assessment? | Not usually a new-loan application | Yes — the provider applies eligibility and affordability criteria |
| Main risk to compare | Longer term and total amount paid | New borrowing, term, fees and total cost |
| Guaranteed? | No | No |
Official information
Know your position
CBUAE Consumer Protection Standards applicable to Licensed Financial Institutions require reasonable consideration of alternative arrangements when a consumer approaches with repayment difficulties, and proactive assistance when initial payment irregularities are observed.
Where a revised arrangement is agreed, the standards require written details and a revised payment schedule within 10 complete business days. They also set out written-reason requirements when an arrears repayment proposal is rejected, and circumstances in which an institution should interact with an authorised representative.
These are duties of the relevant Licensed Financial Institution. They do not require a creditor to accept a particular proposal and do not mean Consolidebt is approved or regulated by CBUAE.
Important limitations
- A creditor may decline a proposal or offer different terms.
- A longer term may increase the total amount paid.
- A revised arrangement may affect credit history and future access to credit.
- Collection or legal activity is not guaranteed to stop while a proposal is considered.
Common questions
Answers before you decide what to do next.
Last reviewed: September 2026
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